Return & Refund Policy
At JASCESHOP, customer satisfaction is important to us.
Returns
Items may be returned within 30 days of delivery if they are unused, unopened, and in their original packaging.
Non-Returnable Items
For health and safety reasons, opened or used personal care and beauty products cannot be returned unless they arrive damaged or incorrect.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with your order number and photos of the item.
Refunds
Once your return is received and inspected, your refund will be processed to your original payment method. Processing times may vary depending on your payment provider.
Questions
If you have any questions about returns or refunds, please contact our customer support.